Since 2003, Cougar USA has built a reputation for excellent field service and technical support. Every product and system sold is backed with over 200 years of industry experience. In-house, we provide Installation Guidance, Start-Up, Controls Troubleshooting, and Warranty Service Administration.
However, Cougar USA is not a licensed contractor or a repair shop, so we cannot fully support the end user without partnering with Contractors and Repair Shops. We work closely with Plumbing and Mechanical contractors who can provide our systems as a turnkey solution as well as with Pump & Motor Repair shops for rebuilds and repairs.
The contractors and repair shops listed below are Cougar Authorized Service Partners for all products and systems sold by Cougar USA in Central Texas and the Gulf Coast Region. Their Service Technicians receive regular training on our products and systems through the Cougar USA Training Center.