--- title: A personal story of living Cougar’s mission - Cougar USA Latest News - Cougar USA | HVAC and Plumbing Solutions | Houston description: Cougar USA’s mission is to make buildings work, so the people inside can do theirs. Over the last few months, this has become a personal mission of mine as well.In November, my son Joey was born at Texas Children’s Hospital Pavilion for Wom --- [Skip to main content](https://cougarusa.com/news/a-personal-story-of-living-cougars-mission#main-content) [![Cougar USA](https://cougarusa.com/hs-fs/hubfs/raw_assets/public/Cougarusa_August2024/images/Cougar_USA.png?width=334&name=Cougar_USA.png "Cougar USA")](https://cougarusa.com/) - [About Us](https://cougarusa.com/about-us) - [Team](https://cougarusa.com/about-us/team) - [Careers](https://cougarusa.com/about-us/cougar-careers) - [News](https://cougarusa.com/news) - [Contact Us](https://cougarusa.com/contact) - [Specifier Resources](https://cougarusa.com/specifier-resources) - [Solutions](https://cougarusa.com/solutions) - [Water Fill Stations](https://cougarusa.com/solutions/water-fill-stations) - [Domestic and Fire Water Storage](https://cougarusa.com/solutions/domestic-and-fire-water-storage) - [Pressure Boosting Systems](https://cougarusa.com/solutions/pressure-boosting-systems) - [Water Pressure Reducing Valves (PRV)](https://cougarusa.com/solutions/water-pressure-reducing-valves-water-prv) - [Sump Pumps](https://cougarusa.com/solutions/sump-pumps) - [Water Harvesting](https://cougarusa.com/solutions/water-harvesting) - [Domestic Hot Water Distribution](https://cougarusa.com/solutions/hot-water-distribution) - [Hydronic Cooling](https://cougarusa.com/solutions/hydronic-cooling) - [Hydronic Heating](https://cougarusa.com/solutions/hydronic-heating) - [Steam Specialties](https://cougarusa.com/solutions/steam-specialties) - [Services](https://cougarusa.com/services) - [Cougar STAR Program](https://cougarusa.com/services/cougar-star-program) - [Cougar USA Training Center](https://cougarusa.com/services/cougar-usa-training-center) - [Cougar Rental Pumps](https://cougarusa.com/cougarpumprentals) - [Products](https://cougarusa.com/products) - [Cougar Systems](https://cougarusa.com/products/cougar-systems) - [PUMP RENTALS](https://cougarusa.com/cougarpumprentals) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. - [About Us](https://cougarusa.com/about-us) - [Team](https://cougarusa.com/about-us/team) - [Careers](https://cougarusa.com/about-us/cougar-careers) - [News](https://cougarusa.com/news) - [Contact Us](https://cougarusa.com/contact) - [Specifier Resources](https://cougarusa.com/specifier-resources) - [Solutions](https://cougarusa.com/solutions) - [Water Fill Stations](https://cougarusa.com/solutions/water-fill-stations) - [Domestic and Fire Water Storage](https://cougarusa.com/solutions/domestic-and-fire-water-storage) - [Pressure Boosting Systems](https://cougarusa.com/solutions/pressure-boosting-systems) - [Water Pressure Reducing Valves (PRV)](https://cougarusa.com/solutions/water-pressure-reducing-valves-water-prv) - [Sump Pumps](https://cougarusa.com/solutions/sump-pumps) - [Water Harvesting](https://cougarusa.com/solutions/water-harvesting) - [Domestic Hot Water Distribution](https://cougarusa.com/solutions/hot-water-distribution) - [Hydronic Cooling](https://cougarusa.com/solutions/hydronic-cooling) - [Hydronic Heating](https://cougarusa.com/solutions/hydronic-heating) - [Steam Specialties](https://cougarusa.com/solutions/steam-specialties) - [Services](https://cougarusa.com/services) - [Cougar STAR Program](https://cougarusa.com/services/cougar-star-program) - [Cougar USA Training Center](https://cougarusa.com/services/cougar-usa-training-center) - [Cougar Rental Pumps](https://cougarusa.com/cougarpumprentals) - [Products](https://cougarusa.com/products) - [Cougar Systems](https://cougarusa.com/products/cougar-systems) - [PUMP RENTALS](https://cougarusa.com/cougarpumprentals) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 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Close   Print ## A personal story of living Cougar’s mission [General Info](https://cougarusa.com/news/tag/general-info) [FDI Creative Services](https://cougarusa.com/news/author/fdi-creative-services) Friday, 15 February 2019 ![JoeyZ](https://cougarusa.com/hs-fs/hubfs/Cougarusa_August2024/Images/JoeyZ.jpg?width=390&height=519&name=JoeyZ.jpg) Cougar USA’s mission is to make buildings work, so the people inside can do theirs. Over the last few months, this has become a personal mission of mine as well. In November, my son Joey was born at Texas Children’s Hospital [Pavilion for Women](https://women.texaschildrens.org/), and earlier this month had surgery in Legacy Tower to remove a benign cyst from his abdomen. Thanks to the amazing doctors and staff at TCH, Joey made a quick recovery – he definitely handled the surgery better than my wife Ashley and I did! After spending a few days recovering in West Tower, Joey was back smiling and being his happy self. Ashley and I feel very blessed that Joey’s case was minor compared to many families at Texas Children’s. I have worked at [Cougar ](https://cougarusa.com/)for almost 12 years and I have always appreciated what our systems are used for in buildings, but it wasn’t until it was my son who needed them that I truly felt the impact of our work. It was a great feeling to know that Cougar helped provide the systems and services for the building’s operations. Pictured on the left are the Texas Children’s Hospital Buildings we were in for delivery, surgery and recovery. Pictured on the right is the view from our recovery room in West Tower looking north down Fannin. Cougar has systems in almost all of these buildings, even the ones off in the distance on the right. This experience with my son has made me proud to be a part of the Cougar team. I believe the best way I can serve our customers is through the Cougar USA Training Center, helping Consulting Engineers, Installing Contractors, and Building Engineers design, install and maintain water control systems in commercial buildings. Like my son’s surgery, I know Cougar is a small part of the big picture in the daily activities of the Texas Medical Center; but for those few days in the hospital, there was nothing more important to me and my family. Not only do I feel lucky to have a happy, healthy baby boy, but I also feel honored that I can serve these hospitals every day and pay it forward to other families. The doctors, nurses, and staff at TCH (and throughout the Medical Center) perform miracles every day and Cougar works with our partners to make sure they have a place in which to do it. Tags: [General Info](https://cougarusa.com/news/tag/general-info) Stay Informed When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you won't miss them. 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