Leadership
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Mike Zacharias
Mike is a Co-Founder and the Chairman of the Board of Cougar USA. After spending nearly 30 years in the Houston mechanical and plumbing industry, he, along with his business partner Scott Magee, saw... -
“EJ” Jaimes
EJ handles the majority of field service calls for Cougar USA. He has been with Cougar since 2009 and brings over 17 years of industry experience to his role here at Cougar. EJ is very hands-on and... -
Scott Magee
Scott is the Co-Founder and Vice President of Cougar USA. After spending nearly 25 years in the Houston mechanical and plumbing industry, Scott, along with his business partner Mike Zacharias, saw... -
Tim Zacharias
Tim serves as the President of Cougar USA, where he collaborates with the Leadership Team to manage all facets of the business. In April 2020, he initiated the Building Value Podcast, shedding light... -
JD Slough
JD is the company’s Chief Financial Officer and is responsible for overseeing Cougar’s accounting, treasury, tax, risk management, contract management, human resources, legal, IT, and property... -
Randy Milian
Randy is the Sales Manager for Cougar Sales. He has been with Cougar USA since 2016 and brings over eight years of management experience to his role here at Cougar USA, including managing personnel,... -
Steve Hale
Steve is the Operations Manager for Cougar Systems. He has been with Cougar USA since 2007. He brings over 24 years of experience in the Power, Cogen, Plant Utilities and Marine markets and 12 years... -
Kimberly Rumenapp
Bio Coming Soon Kim's Top 5 Strengths encompass Responsibility, Discipline, Consistency, Relator, and Analytical.
Engineering Sales
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Michael Balboni
Michael is our Engineering Salesman who calls on our MEP consulting engineers here in Houston. After a successful internship with Cougar USA in the Summer of 2016, Michael joined Cougar full time in... -
Mohammad Zaidi
Mohammad joined Cougar USA in 2023. He graduated from UT Austin with a Bachelor of Science in Civil Engineering in May of 2020. After graduation, Mohammad worked as a Civil Engineer in flood control...
Outside Sales
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Billy Carroll
As an Outside Sales Representative at Cougar USA, Billy has the pleasure of working with commercial contractors, and end-users to bid, build, and maintain plumbing and mechanical water control... -
Jacob Avalos
Bio Coming Soon Jacob's Top 5 Strengths encompass Individualization, Learner, Achiever, Developer, and Relator. -
Kyle Watkins
Bio Coming Soon Kyle's Top 5 Strengths encompass Achiever, Woo, Learner, Focus, and Restorative.
Inside Sales
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Jeff Ontiveros
Jeff is part of the Inside Sales team for Cougar USA. Prior to joining Cougar USA in 2019, Jeff was a department manager and warehouse manager for a flooring company for 6 years, where he... -
Todd Thornton
Todd handles inside sales for Cougar Sales. He has been with Cougar USA since its inception in 2003 and brings over 30 years of industry experience to his role here at Cougar USA. He attended...
Estimating
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Jayce Barber
BIO Coming Soon Jayce’s Top 5 Strengths encompass -
Heather Helmer
Heather graduated from the University of Phoenix with a Bachelor of Science in Business Management. She brings more than 16 years’ experience in highly detailed cost analysis, working with project... -
James Solomon
James is an Estimator for Cougar USA. He has been with Cougar USA since 2013 and brings over 25 years of experience in the plumbing industry to his role here, including estimating, fabrication,... -
Kristina McCreary
Kristina has served as an estimator for Cougar USA since February of 2023. Drawing from nearly 20 years of experience in the oil and gas industry, Kristina integrates her prior work of everything...
Customer Service
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David Aguilar
David started working for Cougar USA in the Procurement/Purchasing role in 2022. He works with the sales and project teams to place orders for materials on sales orders and helps coordinate... -
Derrick Helmer
Derrick's Top 5 Strengths encompass Achiever, Strategic, Relator, Responsibility, and Includer. -
Josh Martinez
BIO COMING SOON Josh's Top 5 Strengths encompass Competition, Ideation, Restorative, Analytical, and Harmony. -
Kevyn Eddy
Kevyn manages our bid and spec projects, submittals, and IOM’s, and coordinates shipments to customers. Kevyn earned his BS in Industrial Distribution from Texas A&M University in 2013. He started his... -
Lexy Chandler
BIO Coming Soon Lexy's Top 5 Strengths encompass Restorative, Strategic, Achiever, Focus, and Futuristic. -
Michael Klefas
Michael's Top 5 Strengths encompass Achiever, Context, Responsibility, Learner, and Developer. -
Trinity Abrams
BIO Coming Soon. Trinity's Top 5 Strengths encompass Restorative, Responsibility, Learner, Futuristic, and Arranger.
Field Service
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Allen Melendez
Bio coming soon. Allen's Top 5 Strengths encompass Strategic, Achiever, Significance, Communication, and Focus. -
Allen Sims
Bio coming soon. Allen's Top 5 Strengths encompass Responsibility, Belief, Achiever, Context, and Learner. -
Isaias Martinez
Isaias is Cougar’s Service Coordinator. He has been with Cougar USA since 2017 and brings 3 years of hands-on mechanical experience, both electrical and HVAC, to his role here at Cougar USA. Isaias' Top 5... -
Justin Compean
Bio coming soon. Justin's Top 5 Strengths encompass Achiever, Arranger, Learner, Intellection, and Restorative. -
Miguel Vasquez
Miguel worked in the oil and gas industry for 7 years maintaining equipment and troubleshooting. Miguel brought over many applicable skills to the Cougar team. He has been in field service for over... -
Rogelio Rodiguez
Bio coming soon.
Systems Production
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Alfonso Pinto
Alfonso handles Inside Sales for Cougar Systems. He most recently managed the order entry and production administration. He has been with Cougar USA since 2015 in progressively more challenging... -
Alvin Walter
Alvin works as a Panel Wireman in the control panel shop for Cougar Systems. -
Daniel Ruiz
Daniel works as a Panel Wireman in the control panel shop for Cougar Systems. Daniel's Top 5 Strengths encompass Consistency, Relator, Harmony, Achiever, and Responsibility. -
Ivan Gomez
Ivan works as a Panel Wireman in the control panel shop for Cougar Systems. -
Jacob Martinez
Jacob works as a panel wireman in the control panel shop for Cougar Systems. He has been with Cougar since 2018 and brings 2 years of hands-on mechanical experience to his role here at Cougar USA... -
Mark Flores
Mark works as our customer service representative for Cougar Systems. Mark's Top 5 Strengths encompass Analytical, Achiever, Communication, Restorative, and Arranger. -
Miguel Gomez
Miguel works as the Production Administrator for the control panel shop at Cougar Systems. He most recently served as lead panel wireman. He has been with Cougar USA since 2012 and brings over 9... -
Mike Horton
Mike has over 40 years of electronics & electrical/instrumentation & controls installation, design, and supervision experience as a US Navy Electronics Technician (ET1), an IBEW Journeyman Wireman &...
Administrative
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Erica Poorbaugh
Erica has been with Cougar since February of 2019. She brings more than twenty years of multi-industry accounting and administrative experience. Up until January of 2024, she was responsible for... -
Kayla Woods
Kayla's Top 5 Strengths encompass Responsibility, Achiever, Includer, Belief, and Arranger. -
Melanie Harper
Melanie is a graduate of the University of Houston, with BBA is Marketing. She brings over 15 years of experience in marketing communications experience to Cougar USA. Melanie joined Cougar USA in... -
Michael Herrick
Michael is a Navy veteran and has spent the last 30 years in the IT field, now serving CougarUSA as IT Coordinator. Michael has lived in Houston for the past 18 years, moving from New Orleans in... -
Walter Clarkson, Jr.
BIO Coming Soon Walter's Top 5 Strengths encompass Strategic, Restorative, Context, Futuristic, and Activator.
