At Cougar USA, we want to be your trusted partner in High-Performance Buildings through Water Control Solutions, and we back that partnership with The Cougar Promise.
Commitment
Our solutions perform as designed, or we will make it right.*
- Treat all systems and buildings as if they were our own.
- Support a project in design, installation, commissioning, and maintenance.
- 470+ years of combined customer service and technical experience.
- Leave a site better than we found it.
Communication
24/7 Phone Support and On-Site Field Service.
- Main phone lines answered by a Cougar Team member 24/7.
- Field service team available 24/7
- Proactive Correspondance on order updates
- Augmented reality video remote support
- Contingency plans and systems for remote operations in times of disaster
Cutting-Edge Technology
We introduce and support the latest proven technology and systems.
- Proven track record of bringing new technologies and systems to market
- High Standards for system quality and reliability to serve Hospitals, Higher Education, and High Rises.
- 340+ years of field experience used in designing and selecting new products.
- Complimentary Technical Training classes (in-person and virtual) and Online Resource Library
*Conditions apply, please contact us for details.
